Two plans. Self-serve everything.
Subscriptions are managed entirely by you at account.vektoralgo.com: change plan, update your card, download invoices, or cancel, with no email required and no retention hoops.
Monthly or yearly. Same product either way.
Both plans include full access to Vektor on both markets, every update, and support from a human. The yearly plan simply costs less per month.
Monthly
$39 / month
Billed monthly. Cancel anytime.
Yearly
$349 / year
$29/mo billed yearly. Cancel anytime.
Ready to start? Subscribe (it takes about a minute). Prices exclude any applicable taxes, which are calculated at checkout.
Cancel anytime. Keep what you paid for.
How do I cancel? #
Sign in at account.vektoralgo.com, open the billing portal, and cancel. It takes about a minute, and no one emails you to talk you out of it.
What happens after I cancel? #
Your subscription runs to the end of the period you already paid for, with full access the whole way. After that it expires: access ends and the script is removed from your TradingView account. You are not billed again. Resubscribing later picks up exactly where you left off, see getting access.
Can I switch between monthly and yearly? #
Yes, plan changes are handled in the same billing portal.
Where are my invoices? #
A receipt is emailed automatically after every payment, and the billing portal keeps your full invoice history. Need something specific on an invoice? Email desk@vektoralgo.com.
I have a question about a charge. #
Email desk@vektoralgo.com with the email you subscribed with. A human reads it and sorts it out. Or call +1 (908) 286-8559. Please give us that chance before disputing a charge with your bank, which freezes access automatically.
Your first payment is covered. For 30 days, in full. Yearly, prorated after.
Can I get a refund? #
Yes. Your first payment comes back in full if you ask within 30 days of it, on either plan.
What about after 30 days? #
It depends on your plan. On Yearly, you stay covered: cancel any time and we refund the unused part of the year, worked out day by day. Leave three months in and you get roughly nine months back. On Monthly, a renewal charge can be refunded within 48 hours of it; after that the month is final, but you can cancel any time and keep access to the end of the month you paid for.
How do I ask? #
Email desk@vektoralgo.com from the address you subscribed with. A human reads it, no questions required, and sends the money back through Stripe. It lands on your card in a few business days, depending on your bank.
Does a refund cover trading losses? #
No. A refund covers the subscription price, never trading results. See the risk disclosure. The full policy lives in the Terms of Service.
A failed card gets a grace period.
My payment failed. Did I lose access? #
Not immediately. When a renewal payment fails, your subscription is past due and you keep full access for a 7-day grace period while the payment is retried. Update your card in the billing portal at account.vektoralgo.com and everything continues as if nothing happened.
And if it still fails after the grace period? #
The subscription expires and access ends. The script is removed from your TradingView account. Nothing is lost permanently: fix the payment method and subscribe again, and access comes back to the same username.
A real person reads every message.
The assistant in the corner answers most questions on the spot, and it knows these pages. For anything account-specific, email the desk at desk@vektoralgo.com — no ticket queue, no bots.